“Our goal is to provide our customers with high-quality flooring services and products that satisfy all their needs. We focus on educating our customers about their options so they can make knowledgeable decisions that will benefit their lives for many years.”

The Diamond Certified Difference

If you want quality, you’ll have confidence in choosing a Diamond Certified company. Our ratings process of local companies is the most accurate in the Bay Area. Only those rated Highest in Quality in customer satisfaction earn Diamond Certified. Most companies can’t qualify.

Every Diamond Certified company must continue to deliver on its promises to you, the consumer. That’s why we conduct ongoing customer satisfaction research, credential-based ratings, and monitor each company’s performance. Then we back you up with mediation and the Diamond Certified Performance Guarantee.

Our Ratings are the Most Accurate Anywhere

We survey a large random sample of each company’s customers by telephone to get the most accurate ratings and to verify that only REAL customers are responding. By surveying from a company’s entire customer base, weensure that the research results, good or bad, truly represent the company’s customer satisfaction level.

The Most Accurate Customer Satisfaction Research Anywhere

Ratings you can trust. We survey by telephone a large random sample of only REAL customers to ensure accuracy. To become Diamond Certified, a company must score over 90 on a 100 scale in customer satisfaction andpass our credential-based ratings. Most companies can’t qualify.

Telephone surveys are used to ensure only real customers are surveyed. Here Sarah Rutan enters a verified customer’s survey response.
Your Diamond Certified Performance Guarantee

We always back you up. When you choose a Diamond Certified company you expect superior performance. We go a step further by providing mediation and a Diamond Certified Performance Money Back Guarantee.

You’ll feel confident in choosing a Diamond Certified company.


The family here at Fine Floorz appreciates you considering us for your flooring needs. Rest assured that when you do business with us, you become family. We look forward to helping you create a solid and beautiful foundation for you to build all your future memories to come… THAT you can stand, sit, lay, play, live on.

Best wishes from our family to yours… Welcome to the Fine Floorz family.